Booking Your Air Travel
To help with travel costs, we've partnered with Air Canada and WestJet to offer exclusive PROMO CODES. These codes provide discounted fares for you and your guest(s) when booking directly through the airlines' website. The discounts apply to travel dates from January 25 to February 15, 2026, giving you flexibility before and after the event (February 1-8, 2026).

Simply enter the appropriate PROMO CODE while browsing flight options online - your convention discount will be automatically applied at checkout.

• Air Canada - V44KFNA1
• WestJet - 7M9A4QJ

This offer does not apply to Basic Fare. If you receive an error message while accessing the page, please try switching to a different browser or clearing your cookies.

Please be sure to submit your flight details during registration so we can coordinate your ground transportation upon arrival.

If you have not yet booked your flights, please submit your flight details to the PCC Congress 2026 Concierge Team no later than Friday, October 31, 2025 by email at info@pcc2026concierge.ca.

Alternatively, if you would like assistance with booking your air travel, please indicate during registration and the PCC Congress 2026 Travel Concierge Team will be pleased to assist with flight options. An e-ticket will be provided to you approximately 10 days prior to departure to Cancun. Once received, please review the flight itinerary.

For any questions or concerns, please contact the PCC Congress 2026 Travel Concierge by email at airsupport@fenixevent.ca.

Airport Check-in
It is recommended to check-in at the designated airport a minimum of 3 hours prior to flight departure time due to clearance/processing time. Passengers arriving may be denied boarding. All flight times are subject to change with or without prior notice. It is suggested to visit the airline website before leaving for the airport to confirm departure time. Prior to return, arrival times and terminal locations should be confirmed by visiting the airline website if being picked up at the airport.

Important Note: It is suggested that travel documents be carried in a safe place (pocket, purse, carry-on) and never packed in checked luggage.

Baggage Allowance
Please check with the airline’s website for current baggage allowance and restrictions, for both checked and carry-on baggage since security regulations are constantly changing.

For carry-on items, liquids, gels and aerosols must be placed in containers with a maximum capacity of 100 ml (3.4 ounces). These containers must be placed in a clear, resealable plastic bag (available at the airport if needed) with a capacity of no more than 1 liter. One bag per passenger is permitted.

Passport/Entry
Canadians must present a passport that must be valid for a minimum of 3 months after your arrival in Cancun, Mexico and have 1 blank page. Please check your passports to ensure they do not expire prior to travel. For all other nationalities, we recommend you consult the applicable country’s immigration website for entry requirements.

Travel Medical Coverage
It is strongly recommended when travelling outside of Canada to have out-of-country health insurance. Please check your policy for coverage. In the event there is no coverage, Travel Medical Insurance can be purchased through 3rd party insurance companies (i.e. Blue Cross). For any questions or concerns, please contact Air Support by email at airsupport@fenixevent.ca.
 

Climate
The average temperature in Playa Mujeres, Mexico in February ranges from a high of 31°C (88° F) to a low of 23°C (73°F).

Dress Code & What to Pack

• Daytime at the resort – Beach/Resort Casual (Swim trunks, bathing suits, flip-flops, shorts or capri pants, sneakers/tennis shoes, and sandals)
• Restaurant Dining – refer to the Dining tab for each restaurant’s dress code (range from casual to elegant). Important Note: Men required to wear long pants for dinner.
• Meetings - Casual  
• Optional Activities (if applicable) – refer to your optional activity selection for specific attire
• Welcome Reception (Feb 2) & Farewell Dinner (Feb 5) – Resort Casual

Currency
In Mexico, the local currency is the Mexican peso (MXN). Most international credit cards are accepted in local restaurants, shops, and resorts; however, cash is often preferred by smaller, local businesses and street vendors. US dollars are widely accepted in tourist areas like Playa Mujeres, but it’s still a good idea to carry some Mexican pesos, especially for tips, taxis, and small purchases. Some exchange offices also accept Canadian dollars, though exchange rates may vary.

We recommend that you notify your bank before travelling to Mexico if you plan to use your credit and/or ATM cards. For the current exchange rate, please visit: https://wise.com/gb/currency-converter/cad-to-mxn-rate using CAD to Mexican Peso (MXN).

Electricity
Playa Mujeres, Mexico operates on the same 110-volt/60-Hz current as Canada, so electrical converters are not required.

Gratuities
As guests of PharmaChoice Canada, all gratuities for planned group activities and functions have been pre-paid.

Hotel Check-in
While every effort will be made to accommodate early check-in, the official hotel check-in time is 3:00 PM. In the event a room is not ready, it is suggested travelers bring a change of clothes in carry-on luggage. All luggage can be stored at the hotel’s bell desk until your room is ready.

Individual Expenses
Items of a personal nature such as ‘at-your-leisure-activities’, gift purchases, spa charges and laundry, etc. will be at your own expense. You will be asked for a credit card upon check-in at the hotel to maintain an incidental account to cover your personal expenses. Please make sure you settle this account prior to checking out.

Language(s) Spoken
The official language in Mexico is Spanish, yet English is widely spoken.

Medical, Dietary, Mobility Requirements
Should you have specific medical, dietary, or mobility requirements, please indicate on the registration form. If you require any additional assistance, please advise us at info@pcc2026concierge.ca.

On-Site PharmaChoice Canada Travel Representation
During your stay in Playa Mujeres, Mexico, representatives from the PCC On-Site Event Team will be pleased to assist you in every way possible. Please do not hesitate to visit them at the hospitality desk or email info@pcc2026concierge.ca.

PCC 2026 Congress Inclusions
As a reminder, your Congress package includes the following:

• 5- or 7-nights all-inclusive accommodation at Dreams Playa Mujeres Golf Resort & Spa (dependent on package selected)
• Round-trip private airport transfers (offered on group dates) from Cancun International Airport
• All-inclusive meals: breakfast, lunch, dinner, snacks, and room service
• All-inclusive alcoholic and non-alcoholic beverages on-property
• Access to two private group evening functions
• Access to business sessions and valuable networking opportunities
• Culturally immersive group experience and networking activities throughout the Congress
• Access to the fitness center
• Full calendar of daytime activities and nightly entertainment provided by the resort
• Access to the on-property waterpark and lazy river
• Support from the PharmaChoice Canada 2026 Congress Concierge Team throughout the program
• Please note that package pricing excludes the following: round-trip airfare, credit card administration fees, optional activities, upgrades, and personal incidentals.

Time Zone
Playa Mujeres, Mexico is located in the Eastern Standard Time Zone (EST). When it is 12:00 PM in Playa Mujeres, it is:

9:00 AM in Vancouver, British Columbia
10:00 AM in Calgary, Alberta
11:00 AM in Regina, Saskatchewan
12:00 PM in Toronto, Ontario
1:00 PM in Halifax, Nova Scotia