Please obtain your badge at the registration desk in the Georgian Bay Lobby. Everyone will be required to check in here first.

Please ensure that everyone attending on your team completes a conference registration to ensure a proper name badge is issued. 

The Vendor Exhibit room is located in The Courts.

Power, Internet and AV equipment such as monitors, lighting etc. must be secured through AV Canada. To order any of these additional booth inclusions, please click the button below to complete the form and email it to Info.bmr@av.canada.com. You will be billed directly by AV Canada. All orders must be confirmed 2 weeks prior by Thursday, April 4, 2024.

More details to come!

Please make your way to the Village Conference Centre. Access to the Courts loading dock is located to the left of the main entrance, around the back of the building. Please click the button below for a detailed map and instructions on how to access the loading dock area.

Transport trucks will find it difficult to maneuver in the underground parking lot. All vehicles must be removed from the loading dock after the equipment / delivery has been unloaded. Under no circumstances should any vehicle be left in the loading dock.  

Alternatively, you can use the main front entrance of the Village Conference Centre for smaller materials that can be rolled, or carried by hand.
The Vendor Exhibit room is located in The Courts.

Important Loading Dock Information

Loading dock hours are from 8:00 am to 5:00 pm seven days a week

• Loading dock usage is on a first come, first serve basis, and cannot be reserved.
• Pump carts, flat beds and/or carts are the responsibility of the delivery service.  Should you require moving devices, every effort will be made to assist you, but is not guaranteed.
• Drivers are required to turn off their engine.
• Make your delivery and move your vehicle as soon as possible so that others can access the dock.
• No long term or overnight truck/car parking in the loading dock area will be permitted at any time.

Loading Dock Specs
 

Loading Dock with Automatic Dock Leveler
Location: South-West side of building
Size: 70" wide x 144" high
Number of docks: 1

Manual Doors (metal)
Location: South-West side of building
Size: 70" wide x 82" high
Number of doors: 2

Manual Doors (glass)
Location: North-East side of building
Size: 71" wide x 82" high
Number of doors: 4

All shipments must have a Blue Mountain Resort shipping label. Please click on the button below to access and print a shipping label.

Storage
Storage is limited at the resort. Please ensure all shipments are set to arrive no sooner than 72 hours prior to the start of the event. Likewise, items cannot be stored longer than 72 hours past the completion of the event. If storage is required outside of this time frame, additional charges may apply.

Inbound Shipping
When shipping items to our resort, we require all meeting planners, presenters, exhibitors and delegates use the appropriate shipping template provided by their Group Services Account Manager. One template must be completely and correctly filled out and affixed to each item being shipped to the resort (for example, 5 boxes require 5 shipping templates; one for each box). With over 10 different buildings on resort and numerous offices, if your items do not have the correct shipping template and information, they can end up at the incorrect building. When shipping items over the border, please ensure the proper billing information is included for any fees due at customs. Blue Mountain cannot be responsible for, or approve, any custom fees for your items. Deliveries will be accepted from 8:30am – 4:30pm, Monday to Friday, and from 9:00am to 2:00pm on Saturdays. Deliveries will not be accepted after hours or on Sundays, unless previously arranged with the Conference Services department.
At this time we are not accepting shipments from Canada Post

Outbound Shipping
All meeting planners, presenters, exhibitors and delegates are responsible for preparing any and all shipments for outbound shipping upon completion of the event. Our team is happy to assist in moving items from the meeting space to the appropriate loading dock; however it is the group’s responsibility to create, pack and prepare outbound shipments. Any items that are left behind that have not been properly packed and prepared will be disposed of at the discretion of the Banquet Supervisor within 30 days. Each return box must have a waybill with the company’s account number and return address, and boxes must be sealed and ready for shipment. Waybills can be found on your preferred courier company's website and can be printed in the business centre on-site if needed. We recommend, when possible, to print your return labels when you create your initial shipment sent here prior to your event. If you need to send your items to the United States or Overseas, please complete a commercial invoice to accompany your shipment, otherwise they will be held at Customs. Blue Mountain is not responsible for any custom fees for your items.

Tips for Successful Shipping

• Send return labels and packing supplies with your initial inbound shipment to the resort. This will ensure you are adequately prepared to pack and arrange your outbound shipment at the end of your event.
• Create a checklist for the items you are shipping in advance. When you are packing up at the end of a show, it can be a little overwhelming trying to remember everything that need to go back.
• Take time to label all of your belongings so that you don’t have to waste any time searching come the day of the event. Adding your business card to each package will further ensure that your items arrive to the correct location and person onsite. When travelling internationally through customs, always have proper documentations, follow all of the necessary procedures, and remember to track all of your items regularly. Do not place new shipping labels on top of old ones. There is the risk of the new label peeling off and revealing the old label, and who knows where your items could end up. Always take off old labels completely so there’s never a chance for confusion on where a box needs to go.

Should you have any questions about our shipping process, please do not hesitate to contact our Conference Services
Coordinator at 705.445.0231, extension 51144.